Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
I'm a regular to the store for parts and accessories. I always deal with Kevin Roldan who provides top of the line customer service. I left my R 1200 GS to Mr Mike Roldan for some mechanical issue. The service received was outstanding as I had expected. Mike kept me posted all through the process with emails and phone calls. Thanks a lot for taking an extra step to have my bike ready.
By: Martin Miami Beach, FL
The store has everything you could possibly need for your adventures and the service provided by Kevin and Elvis was friendly and personable. I bought the HighViz Vest and the ProRain wet-weather over suit. Price and materials were excellent, every rider should own this safety equipment. Thanks
By: Anonymous Hialeah, FL
Excelente servicio, Elvis nos ayudo mucho con todo lo que necesitabamos, la tienda mas completa que he visitado. No dejen de ir.
By: Carlos Guayaquil
QUERIA AGRADECER POR ESTE MEDIO A KEVIN ROLAND POR LA ATENCION EN MOSTRARME TODOS LOS PRODUCTOS ADQUIRIDOS CON PACIENCIA DESDE YA MUCHAS GRACIAS DESDE ESPERO VOLVER , SOY DE ARGENTINA SANTA FE
By: Anonymous SUNCHALES
Michael m. In the accessories dept. went out of his way to help me order some bmw riding aparrel. Excellent product and even better customer service. There is no need to shop elsewhere. Thanks Michael and motorcycles of Miami. Hp"
By: Hunter Mt. Pleasant, SC
I'm a happy man with my new bike!
I would like to mention the excellent service and dedication to their customers, Humberto is an awesome salesman, he is very knowledge and he can advise you wisely on your bike purchase, also I want to thank all the BMW team(Motorcycles of Miami), the mechanic guys for their excellent work and the guys in Parts for their patience with a beginner bike rider like me.
By: Juan Carlos Doral, FL
Prompt and efficient service installing a rear tire that was purchased elsewhere when the dealership where I bought my BMW refused to do it unless I bought the tire from them but wanted to charge me a higher price for the same tire.
By: Adrian CORAL GABLES, FL
I've been shopping there since 2009. Every time it has been a pleasure. Great prices, excellent customer service.
By: Anonymous Santiago
I'd like to congratulate the Service team at the showroom Mike and Tom and also the mechanics that perform the job for their outstanding job. 5 stars.
By: Anonymous MIRAMAR, FL
VIAJE EXPRESAMENTE A MIAMI PARA EQUIPAR MI MOTO BMW R1200GS 2014. PEDRO (EL VENDEDOR) FUE EXCELENTE Y PACIENTE EN SU ASISTENCIA PARA REALIZAR TODAS MIS COMPRAS. LES QUEDO MUY AGRADECIDO, ESPERO VISITARLOS EN UN FUTURO PROXIMO. SAUL TORRES SANCHEZ
By: SAUL SANTA CRUZ - BOLIVIA
I needed a pait of boots very fast ordered them on amazon but the delivery was to take 1 week called the store spoke to a man named kevin told him my situation he had the boots deliver in 1 hour to my door great customer service he is the best and the service is better thyen 5 star ask for him when at the store.
By: Howard miami, FL
Great people to deal with the salesmen kevin was great got me my boots delivered to my home in 1 hour instead of 1 week go see him you will have a great experience thanks kevin Det Howard.
By: Howard miami, FL
Big Inventory and excellent attention always!!! Kevin Roldan answers all my questions and help me with all the information I need every time I go to the store. They give me the correct advice about the parts for my bike.
By: Anonymous Buenos Aires
I took a trip from North Carolina to Miami to ride to Key West and back on my brand new R1200RT. When I arrived back from the ride to Key West, I noticed some dried antifreeze on the side of the engine block. Given that I was supposed to ride back home (1000 miles) the next day, I was, naturally, concerned. I called the nearest Motorrad dealership (Motorcycles of Miami), and explained the situation. They asked me to bring it right down and they would look at it. They found it was a faulty water pump. In the (almost) 2 years they have been making the water cooled boxer, they had not seen that issue with them. Given my trip urgency, they pushed me to the front of their already full schedule in the shop. Ordered the parts and I pick the bike up this morning. 1 day behind schedule to depart, but A LOT better than chancing the trip on a leaking water pump. To make things better, BMW is going to reimburse my additional travel expenses as a result of the delay (hotel, cab, meals). I have been absolutely blown away by the sense of urgency, attention to detail, and customer service I have received at Motorcycles of Miami. They truly have it right, when it comes to taking care of a fellow BMW rider. This experience makes me so happy I chose to purchase a BMW, and the faith I have in the BMW riding community! Keep it up!
By: Micah Greensboro , NC
Great deal at MoM!! Sales attendants are really experts and quick to find out my needs. This goes to all Brazilian BMW owners: Don't loose time, go straight to Motorcycles of Miami; parts & accessories, fair price and guys who knows what they're doing there. Thx a lot dudes!
By: Luiz Sao Paulo
My experiene buying my very first Triumph mororcycle(Rocket III) was very satisfied with the way they treat me, prices and personalized attention to all the details, overall if you want to buy your Triumph, or just pass by the dealer and watch all those beautifull motorcycles, I guaranteed you'll take one home with you !!! Great service, great inventory..deffinately recommended ......." Have fun and safe riding .
By: Mauricio Miami, FL
Very pleased with all the personal attention (Andreis Gonzalez and Elvis) I got during all the process. All my expectations were completely fullfilled. Keep up the good work.
By: Johnny Tegucigalpa
The attention is excelent, price as low as internet without the waiting time
By: Juan Pablo Miami, FL
Great experience, very friendly service! I’m very happy with my purchase and would highly recommend Motorcycles of Miami.
By: Walter Naples, FL
The best people I have ever made deal with. Very reasonable prices, made me feel like part of their family. Best buy ever!!!!! Totally impress.
By: Carlos miramar, FL